Hendricks Power works closely with Community Action (or CAP) agencies, as well as township trustees to obtain assistance for our members who are having difficulties paying their electric bills. EAP is a low-income energy assistance program made available through the Indiana Division of Family and Children.
Resources to Help You With Energy Costs
Hendricks Power is aware of the financial hardships many families are facing. There are several resources available to help you pay your energy bills.
Low Income Home Energy Assistance Program (LIHEAP)
- LIHEAP is a federally-funded grant program that helps low-income households meet their immediate home energy needs
- The LIHEAP fund received a sizable allocation of new federal funds as part of the coronavirus stimulus program
- LIHEAP funds are distributed through local Community Action Agencies (CAA).
- Apply for LIHEAP and lear n mroe about eligibility here: https://www.in.gov/ihcda/homeowners-and-renters/low-income-home-energy-…https://www.in.gov/ihcda/homeowners-and-renters/low-income-home-energy-assistance-program-liheap/
Find Your Local Office
All Indiana counties have intake offices.
Contact the Indiana Housing and Community Development Authority by calling (800) 872-0371 or online for a county-by-county directory
Indiana 211
2-1-1 is a free and confidential service that provides Hoosiers with help and answers from thousands of health and human service agencies and resources in their local communities
- 211 provides additional help with:
- Paying bills
- Food
- Health
- Shelter
- Employment
- Counseling
- Suicide prevention
- Parenting
- And more
- The mission of 2-1-1 (Connect2Help) is to facilitate connections between people who need human services and those who provide them
- Resources for utility bill assistance can be found by dialing 2-1-1
Family Promise of Hendricks County
Family Promise assists local families in Hendricks County with rent, utilities, food, and other necessities. To see if you are eligible, visit at familypromisehendrickscounty.org or call (317) 296-3742.
Western Indiana Community Action Agency (WICAA)
WICAA offers assistance with education, employment, housing, food, child care, health care, transportation, utilities, support systems, family interactions, and addictions. WICAA serves Putnam, Vigo, and Clay counties. Contact them online at wicaa.org or by calling (812) 232-1264.
Disconnection Protections
Winter Moratorium (December 1 – March 15)
Hendricks Power will not disconnect residential electric service between December 1 and March 15 if the customer has applied for, or is receiving, heating assistance from the federal Low Income Home Energy Assistance Program (LIHEAP) administered by the Indiana Housing and Community Development
Authority (IHCDA) and local community action agencies. The customer must have applied for or be
receiving such assistance to qualify for the moratorium protection.
(NEW) Heat Index-based Summer Disconnection Prohibition
Hendricks Power will not disconnect residential electric service for any customer who is eligible for and applied for LIHEAP assistance in the current calendar year on any day when the National Weather Service (NWS) has issued a forecast indicating the heat index at the customer’s service address will reach or exceed 95°F within the next 48 hours.
If a cooperative has issued a notice of disconnection to an eligible customer and the disconnection day falls on a day that meets or exceeds the heat index threshold, the disconnection must be tolled until the first day on which the heat index threshold is not forecasted to reach 95°F.
