When you set up your Prepaid account, you will also be required to create an account in SmartHub (if you don’t already have one).
SmartHub gives you the capability to monitor your energy use, and set the balance at which you will begin to receive low balance notifications.
A low balance notification will be sent via email, phone or text message depending on your SmartHub settings.
This allows time to purchase more power before the meter stops. If you do not make a payment, you will receive a pending disconnect notice.
If you still do not purchase more power, the meter will stop and the power will turn off. Upon payment, your power will turn back on momentarily.
