HPC Earns an ACSI® 2025 Customer Satisfaction Award

Thank you to our members! Hendricks Power ended Q4 of 2025 with an American Customer Satisfaction Index (ACSI) score of “88” on a 100-point scale. This recognition is based on member survey results measuring overall satisfaction, how well we met expectations, and how we compared to an ideal co-op experience. Thank you for your feedback—HPC remains committed to making member satisfaction a top priority.

Award criteria are determined by the ACSI® and are based on customers' rating their satisfaction in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.