Payment Options

Help Avoid Late Fees with Secure Payment Options Amid Postal Delays

Hendricks Power Cooperative wants to make members aware that we are seeing delays in receiving member payments due to ongoing challenges with the postal system. These delays are happening nationwide and are beyond our control.

Unfortunately, this delay results in some payments arriving after the due date, which may lead to late fees.

To avoid these unnecessary fees and ensure your payments are processed on time, we encourage you to consider using one of our reliable, secure payment options that do not rely on the mail:

Secure Payment Options

Autopay 
Payments are automatically deducted each month from your checking account, debit or credit card. You'll still receive a monthly statement indicating "Do Not Pay". To enroll, visit our website or call our office. Disclaimer: Autopay funds will be deducted on the business day before payment is due.

SmartHub
Visit our website to sign up for SmartHub or download the app. With SmartHub, you can make payments and access your account 24/7.

Payment by Phone
We accept payments by checking account, debit or credit card through our automated phone system at (317) 745-5473.

Office 
Come by our office during business hours, Monday through Friday from 7:30 am to 4:30 pm, to make your payment. We will accept cash, check, debit or credit card.

We appreciate your understanding as postal delays continue and encourage you to take advantage of these secure payment options to avoid any service interruptions or late charges. If you need help setting up an alternative payment 
method, our team is here to assist—just give us a call at (317) 745-5473.

Find SmartHub tutorials at hendrickspower.com/smarthub.

All Payment Options
Online: Autopay, e-check, & SmartHub Pay Now.
In-person: Kiosk, office, & night-drop.
Other Options: Budget billing, prepay billing, & check by mail.